Support & Training

TSINE employs and trains the best power quality engineers full-timely with its corporate culture and vast engineering expertise and know-how.

Domestic & international technical support engineers ensure diagnosing and solving of the problem with minimized downtimes. 24×7, 365 days, on-time continuous support.

Enhanced Service Contracts

TSINE has extensive service plans for the user to choose the SLA you need to keep your mission-critical equipment up and running, reducing the downtimes and extend the service life of the product.
Please contact with the local TSINE offices for available service plans for your product.

Maintenance & Repair Services

TSINE covers all of its systems and solutions for a limited warranty period. During the warranty and our of the warranty period, your system is under our commitment. Thanks to on-site scheduled preventive maintenance, on-site and in call repair services, your mission-critical equipment is safe, kept up and running.

Spare Parts Availability

TSINE undertakes the responsibility of having local stock for critical spares locally. Emergency calls need available spares all the time, TSINE sees critical spares stock as a key to success for many industries which cannot tolerate any downtime.

Preventive maintenance plans are also offering the standard health checks for the system and suggests the parts to be replaced. Critical power, ultimate care!

Training and Certification Programs

We train our people and partners to serve the best to the end user. Regular trainings, 2 times in a year, is schedules for each year for all of our partners at our facilities or at their or client’s facilities.

Certification after the training sessions are granted to the owners of the certification, foreign end user visits and certification is also what we provide to our end users for the emergency cases for them to have the tools to diagnose and interfere with the fault and failures.